To promote basic rights of all consumers
Demanding all rights of consumers are respected and protected
Protesting about the market abuses and social injustices which undermine them.
India is celebrating National Consumer’s Day since 15 1989 .On this day in 1962, Bill for Consumer Rights was moved in the US Congress. President John F. Kennedy gave a speech:-
“If a consumer is offered inferior products, if prices are exorbitant, if drugs are unsafe or worthless, if the consumer is unable to choose on an informed basis, then his dollar is wasted, his health and safety may be threatened, and national interest suffers.”
-To live and work in an environment that is non-threatening to the well being of present and future generations.
-To have consumer interests represented in the making and execution of government policy, and in the development of products and services.
-To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality
-To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.
-To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labeling.
-To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.
-To be protected against products, production processes and services which are hazardous to health or life.
-To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
United Nations, in April 1985, adopted these 8 Rights for Consumer Protection.